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What to Consider When Choosing an Appointment Reminder Software If you are running a small service-focused business, you need clients to honor their appointments. Any missed appointments means your business is losing revenues. At the same time, no shows and last minute cancellations can impact the productivity of your business. When clients cancel their appointments at the last minute and you have to rebook or follow them up with calls, your business costs increase. Service businesses regularly have to deal with missed appointments. Reports indicate that service businesses such as spas, salons, dentists and beauty have to contend with about 40 percent of no shows from clients. You are likely to lose hundreds of dollars when there are multiple no-shows at your business during the week. Cumulatively, these losses can reach over $30,000 annually. Such an amount is enough to pay a full time employee at your business. Businesses owners should do everything possible to reduce missed appointments at their businesses. How to Reduce No Shows at Your Business Some of the easy ways in which you can reduce no-shows at your business include using texts, postcards, emails and phone calls. However, most small businesses will find these methods quite costly when they have to be used on a regular basis. You need a better solution to maintain productivity and keep revenue levels high. An appointment reminder software is one of the best solutions you can opt for. Look for an application that is easy to use and can allow customer to edit their appointments. Apart from this, the software should be able to send automated reminders to the clients as the appointment date nearly. It is also important to ensure the software you go for can have some sort of penalty for clients that do not show up for appointments.
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An easy-to-use appointment reminder software will be ideal for any service business, including restaurants, spas, salons, dental clinic, chiropractor practices among others. You can choose either a standalone program or a comprehensive practice management application that has the features you need. It’s important to do your research well to find the right appointment reminder software for your business. One of the features to consider when looking for a business appointment reminder software is workflow.
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Appointment Reminder Workflow Consider the workflow of your business to know whether a particular appointment reminder software will be right for you. To know the features to look for in a software, consult with employees that deal with clients directly on a daily basis, the IT specialist and the office manager. Draw your business workflow and check where employees will be interacting with the appointment reminder. If you already have a workflow software in your office, look for an appointment reminder software that can be integrated with it.

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